Refund policy

At Hazy Sunshine Nails, we take great pride in the quality of our products. Please read our returns and refunds policy carefully before making a purchase.

Faulty Items If your item arrives damaged or faulty, we will offer you a full refund or replacement. Please contact us within 14 days of receiving your order at [your email address] with your order number and clear photos of the fault. Once reviewed and approved, your refund will be processed to your original payment method within 5–10 business days.

Sizing As press-on nails are a personal care product, we are unable to accept returns or issue refunds due to sizing issues. We strongly recommend using our Nail Size Guide before placing your order to ensure the best fit. If you are unsure about sizing, please don't hesitate to get in touch before purchasing.

Exchanges We are happy to offer exchanges where possible. If you would like to exchange your item, please contact us within 14 days of receiving your order. Please note that the customer is responsible for covering the cost of return postage. We recommend using a tracked service, as we cannot be held responsible for items lost in transit.

Non-Returnable Items We are unable to accept returns on items that have been used, worn, or are not in their original condition and packaging.

Contact Us If you have any questions about your order, please contact us at hazysunshinenails@gmail.com